This Privacy Policy explains what personal information i8club collects from players in the Philippines, how we use and protect it, and what rights you have over your own data. Please read this page carefully before registering or using any feature on the platform.
A clear breakdown of the personal data i8club gathers and the purpose behind each type.
When you register on i8club, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to create and verify your account, confirm that you meet the minimum age requirement of 21 years, and ensure that only one account is registered per person. We also collect your preferred currency, which for all Philippine players is Philippine pesos (PHP). Without this basic registration data, we are unable to open an account for you or provide access to any games or features on the platform. All registration details are stored securely and are never shared with third parties for marketing purposes.
To process deposits and withdrawals in Philippine pesos, i8club collects payment-related information such as your chosen payment method, transaction reference numbers, and the amounts involved in each transaction. We do not store full card numbers or sensitive banking credentials directly on our servers — payment processing is handled through secure, compliant third-party payment providers. Transaction records are retained as required by applicable regulations and our internal compliance obligations. This data allows us to verify that funds have been received or disbursed correctly and to investigate any discrepancies that may arise. If you request a withdrawal, we may also ask for additional identity documents to confirm that the payment is being sent to the rightful account holder.
i8club automatically collects data about how you interact with the platform, including the games you play, the frequency and duration of your sessions, the device type and operating system you use, and your approximate location based on IP address. This usage data helps us improve the platform experience, personalise game recommendations, and identify any unusual activity that may indicate a security concern or a potential responsible gaming issue. We also use aggregated, anonymised usage data to understand broader trends across our player base in the Philippines and to make informed decisions about platform development. This data is never used to identify you personally in any public-facing context. You can review your own activity history by logging into your account at any time.
When you contact our support team or respond to any platform communications, we retain records of those interactions, including the content of messages, the date and time they were sent, and any attachments or screenshots you provide. These records help us resolve your queries accurately and consistently, and allow us to review the quality of our support service over time. If you have opted in to receive promotional communications, we will also hold your contact preferences on file so that we only send you the types of messages you have agreed to receive. You can update your communication preferences at any time through your account settings. We will never send unsolicited messages to players who have not opted in, and we do not sell contact information to any third party.
Understanding what you can ask us to do with your personal data — and how to make a request.
You may request a copy of the personal data we hold about you at any time. We will respond within a reasonable timeframe and provide the information in a clear, readable format.
If any of the personal information we hold is inaccurate or out of date, you have the right to ask us to correct it. You can update many details directly through your account profile page.
In certain circumstances, you may request that we delete your personal data. Note that some data must be retained for legal and compliance reasons even after account closure.
You may object to certain types of data processing, including direct marketing. Once you object to marketing communications, we will stop sending them promptly.
Where technically feasible, you may request your personal data in a structured, machine-readable format so that you can transfer it to another service provider of your choice.
To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request and respond within the timeframe required by applicable Philippine law.
i8club uses cookies and similar tracking technologies to keep you logged in between sessions, remember your preferences, and measure how different parts of the platform are being used. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us understand player behaviour in aggregate so that we can improve the experience for everyone. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity on websites outside of i8club. For more information about how cookies work and how to control them, please refer to the help documentation provided by your browser.
Quick answers to what Filipino players most often ask about data and privacy.
Now that you know how i8club handles your personal data, you can register with confidence and enjoy slots, sports betting, bingo, and VIP rewards — all in Philippine pesos, all on mobile.